If you have any questions, need assistance, or would like to share feedback, you can contact our customer service team at any time.

We provide support for order-related enquiries, product information, delivery updates, returns, and general questions. Our team operates during business hours and aims to respond with clear and accurate information as quickly as possible.

You can reach us through any of the contact options listed below. We aim to handle all enquiries professionally and ensure you receive the support you need throughout your experience with Elavie.

Contact Details

Email: support@elavie.co.uk
Phone: +44 20 8050 5562
Company: Neon Lab EOOD 208630049
Address: g.k. Gotse Delchev, Slavovitsa St 53E, 1404 Sofia, Bulgaria

Business Hours: Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 10:00 AM – 5:00 PM

Response Time: We aim to respond to all enquiries within one business day.